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SHIPLO
Administration

Users & Access

Manage team members, roles, and account status.

Total users
Active
Admins
Suspended

Add a new user

Creates a Supabase login and adds the account to SHIPLO.

Team members

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CTC / Wodely

Canadian Tire board feed, delivery schedule, and FSA zone management.

Wodely board feed

Shiplo receives Wodely orders via webhook. This panel shows the feed's current health and lets you test the connection.

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CTC board rules

These rules control which Wodely tasks appear on the CTC Board.

CTC delivery schedule

Set which day each delivery zone runs. Admins can also remap individual FSA postal prefixes to a different zone.

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Dispatch Science

Read-only order data sync, connection health, and open-board configuration.

Connection & sync status

Dispatch Science is read-only. Shiplo pulls data; it never pushes status changes back.

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Write Access Test

Tests whether Dispatch Science credentials have write permission by echoing an existing order's time windows back without changing them. Admin only.

Dispatch Assignment Diagnostic

Assigns the selected driver to one GOLO order using the live dispatch request, then reads the order back several times. Copy the report and send it to support. This test changes the order's driver.

DS Debug Write

Single-field DS diagnostic. Order ID only = read raw fields. Add field+value+op to test one write at a time.

Sync settings

Controls how Shiplo fetches and stores Dispatch Science data.

Open Board time window

The Open Board tab shows orders received within a daily time window. Adjust the window here without editing code.

Pagination completeness alert

Shiplo can warn admins when a DS pull stops unexpectedly near the known record threshold (the "900 records" issue).

Manual Imports

Upload Excel exports from Dispatch Science or the Task List to backfill data.

Task List import

Excel export from Dispatch Science containing External ID, Status, Completed Time, and Driver columns.

Orders import

Excel export from Dispatch Science containing the full order grid (Order Id, Status, Account Name, etc.).

Import tools

Settings & Role Permissions

Define what each role can access across SHIPLO.

Access levels

Each role controls which pages a team member can open. Admin always has full access and cannot be restricted.

Detailed Page, Tab, and Action Permissions

Role access and individual user overrides. User overrides take priority.

Merchant directory

Set the merchant name Shiplo displays for each Dispatch Science account. These changes stay inside Shiplo.

Workspace settings

Low-level workspace configuration stored in Supabase.

Activity Log

Recent admin actions, imports, and system events across SHIPLO.

TimeAreaDetails

Review Import

Site Text

Edit non-data text across all SHIPLO pages. Changes apply to everyone within seconds — no redeploy needed. Imported order data from Dispatch Science and Wodely is not affected.

Theme Colour

Choose a primary accent colour for the entire Shiplo interface. This applies to every user and every page — navigation, buttons, selections, charts, and maps will all update. Status colours (green, red, amber, purple) are not affected.

System Health and Data Flow

Tests every shared data path and external connection.

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Estimated Route Times

Set service time added at each pickup and delivery when Routing creates estimated arrival windows.

Merchant overrides

Merchant rules take priority over service-level rules.

Service-level defaults

Used when an order has no matching merchant override.

Order Notifications

Control which new-order alerts dispatchers, supervisors, and admins see in real time.

Master Toggle

Enable or disable new-order notifications across the platform.

Merchant Filters

Check the merchants whose new orders should trigger notifications. Unchecked merchants are silenced. If none are checked, all merchants notify.

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Service Level Filters

Check the service levels whose new orders should trigger notifications. Unchecked levels are silenced. If none are checked, all levels notify.

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